Services that provide measurable value from strategy to execution to ongoing success
Delivering greater impact, faster time to value, and a positive return on critical investments through guidance and expertise.
Health systems are seeking to transform the way they manage medications to improve patient safety, provider satisfaction, financial results, efficiency, and compliance. With a dedicated focus on medication management innovation for 30 years, Omnicell has the technology, automation, expertise, and intelligence necessary to help them achieve these goals and progress toward the Autonomous Pharmacy, a vision for zero-error medication management designed to improve efficiency, business outcomes, and human potential.
Our service capabilities, developed based on best practices and our vast experience, are designed with a phased approach that allows us to understand your transformational journey and align to your needs, helping you achieve faster time to value for new technology investments.
Health systems are seeking to transform the way they manage medications to improve patient safety, provider satisfaction, financial results, efficiency, and compliance. With a dedicated focus on medication management innovation for 30 years, Omnicell has the technology, automation, expertise, and intelligence necessary to help them achieve these goals and progress toward the Autonomous Pharmacy, a vision for zero-error medication management designed to improve efficiency, business outcomes, and human potential.
Our service capabilities, developed based on best practices and our vast experience, are designed with a phased approach that allows us to understand your transformational journey and align to your needs, helping you achieve faster time to value for new technology investments.
Professional Services
Discovery and planning are key to successful technology adoption. Omnicell’s Professional Services team works with you to design and deliver a winning strategy and execution plan that aligns to goals, ensures organizational readiness, and positions your initiative for day one success. They provide program management expertise to manage change, supporting consistency, relevancy, and transparency.
Discovery and planning are key to successful technology adoption. Omnicell’s Professional Services team works with you to design and deliver a winning strategy and execution plan that aligns to goals, ensures organizational readiness, and positions your initiative for day one success. They provide program management expertise to manage change, supporting consistency, relevancy, and transparency.
Minimize disruption of existing operations and make the most of internal resources through comprehensive planning
Align solution design to expected outcomes – ensuring successful adoption through entire solution life cycle
Leverage best practices and blueprinting to ensure cross-functional alignment and organizational readiness
Accelerate time-to-value and maximize ROI
Customer Success
Post go-live and beyond, Omnicell provides ongoing guidance and expertise to ensure success with the medication management transformational initiatives, helping you further drive adoption and ongoing results. As your trusted partner for success, we’re committed to helping you achieve desired outcomes and realize return on investment.
Post go-live and beyond, Omnicell provides ongoing guidance and expertise to ensure success with the medication management transformational initiatives, helping you further drive adoption and ongoing results. As your trusted partner for success, we’re committed to helping you achieve desired outcomes and realize return on investment.
Improve adoption of solutions and best practices
Continuously align and realign to meet program objectives
Ongoing validation of business and technology needs
Visibility to outcomes and value realization
Technical Services
The availability and productivity of your medication management systems is critical to patient safety and care. Omnicell offers a robust technical services program that utilizes proactive and predictive resolution capabilities for maintenance and monitoring of your Omnicell technology. Our goal is to minimize unplanned downtime to ensure optimal support for your patient care operations.
The availability and productivity of your medication management systems is critical to patient safety and care. Omnicell offers a robust technical services program that utilizes proactive and predictive resolution capabilities for maintenance and monitoring of your Omnicell technology. Our goal is to minimize unplanned downtime to ensure optimal support for your patient care operations.
Maximize availability of products and systems
Maintain quality control
Ensure optimal performance by proactive vs. reactive service approach
Support safety measures, protocol, and governance
